Awareness Training

Certified by Counter Terrorism Policing UK

In addition to the industry training

Holidaymakers travelling abroad this summer are also being urged to watch a new video designed to help keep them safe in the event of a terrorist attack.


Detective chief superintendent Scott Wilson, National Coordinator for Protect and Prepare, says:

The chances of being caught up in a terrorist incident are still low, but sadly we have seen atrocities take place in the UK and abroad. So it is important everyone - staff and customers - stays alert and knows what to do if the worst was to happen.


Understandably people want to go on holiday to relax and enjoy themselves, but we need to remain vigilant at all times.


We want people to think of this in the same way they do the safety film airlines show before take-off. They don’t expect anything bad to happen but it is a sensible safety precaution to show people what to do.


Nikki White, Director of Destinations and Sustainability from ABTA adds:

We recognise the importance of raising awareness and providing clear guidance for our members and their employees. We know that customers would look to those staff working in their hotels and resorts to take the lead and respond quickly to an emerging situation.


The key advice is:

Run – to a place of safety. This is better than trying to surrender or negotiate.

Hide – it is better to hide than confront. Barricade yourself in, turn your phone to silent and only when it is safe to do so…

Tell – the authorities by calling the emergency number – 112 for the EU.